Terms & Condition

Introduction

All connections you make through vainasleather.com are governed and protected by International and European law governing matters,

regarding all relevant commerce (Directive 2011/83/EC, PD 131/2003 as well as by the Consumer Protection Law Gov. 2251/1994)

K.Y.A. Z1-891/4-2013 (Official Gazette B 2144/10-04-2013)

Information requirements for distance and off-premise contracts

a. Before the consumer is bound by a contract concluded at a distance or off-site or with any corresponding offer, the supplier shall provide the consumer with the following information in a clear and comprehensible manner:

a) the main characteristics of the goods or services, to the extent appropriate in relation to the medium and the goods or services

b) the identity of the supplier, for example its trade name

c) the geographical address where the supplier is established and the supplier’s telephone number, fax number and e-mail address, if any, so that the consumer can contact the supplier quickly and efficiently and, where applicable, the geographical address and identity of the supplier on whose behalf it acts

d) if it differs from the address provided under point c), the geographical address of the supplier’s commercial seat and, where appropriate, the address of the supplier or whose behalf he acts, where the consumer can address any complaints

e) the total price of the goods or services, including VAT, and any other fee, or if, due to the nature of the goods or services, the price cannot reasonably be determined in advance, the manner in which the price is to be calculated and, where applicable, all additional charges postage, delivery or postage and any other charges or, where such charges cannot reasonably be calculated in advance, the fact that such additional charges may be required. In the case of an open-ended contract or a contract that includes a subscription, the total price includes the total cost per billing period. If these contracts are charged with a fixed price, the total price also means the total monthly expense. If the total cost cannot reasonably be calculated in advance, describe how the price is to be calculated

f) the cost of using the means of distance communication for the conclusion of the contract, when this is calculated on a basis other than the basic tariffs

g) the arrangements for payment, delivery, performance, the period within which the supplier undertakes to deliver the goods or provide the services and, where applicable, the supplier’s complaint handling policy

Product returns

1. Unless the exceptions listed below (see F.) apply, the consumer has a period of 14 calendar days to withdraw from the distance or off-premise contract without stating the reasons and without any charge beyond provided for (see below, under C and D)

2. Without prejudice to article 1C, the withdrawal period provided for in paragraph 1 of this article expires 14 calendar days. for sales contracts: from the day on which the consumer or a third party indicated by him, other than the carrier, acquires physical possession of the goods as.

a) from the day on which the consumer or a third party indicated by him, other than the carrier, acquires physical possession of the last good, in the case of several goods ordered by the consumer in one order and delivered separately.